Customer Service

Please feel free to contact us at any time with questions or assistance with your order. We can only ship to addresses in the USA or Canada.

E-mail:  info@ladybugporcelain.com

Phone Toll Free: 1-877-244-3685    -    Phone Local: (Idaho) 1-208-549-2665

Methods of payment:
We accept Visa, MasterCard, Discover. and American Express through PayPal

Minimum Order:
A minimum of $5.00 must be ordered through our online catalog

Delivery Time:
Please allow 1-2 weeks for delivery

Shipping Costs:
$9.95 for orders up to $30.00
$12.95 for orders totaling $30.01 - $50.00
$15.95 for orders totaling $50.01 - $75.00
$17.95 for orders totaling $75.01 - 149.99
FREE SHIPPING for orders over $150.00

Sales Tax:
Idaho
residents only - 6%

Return Policy:
Because all items are personalized, they cannot be returned or credit given unless the item arrives broken. Broken items must be returned within 30 days of being received.